We have a team ready to help you!
We have 'Live Chat' Hours and hours where your requests are ticketed, and our team will reply to them! π
β
β
Our Live Chat is available:π£οΈAll times are currently in CST (GMT-5)
Sunday:
12.30pm-9:00pm
Monday:
12.30pm - 6:00pm
7.30pm-9:30pm
Tuesday, Wednesday & Thursday:
12.30pm - 9:30pm
Friday:
12.30pm - 6.30pm
Please note: We do sometimes experience peak hours, and it can take up to a few minutes to reply. We will make sure we respond to you!
Our Team will be responding to tickets:
Everyday!
12:30 pm until 10:00pm CST (GMT-5)
π Our Off Hours:
During the hours when we're unavailable, you can still use our Customer Support Chat and Ticketing options. π€
Follow the chat flow relating to your question and we'll get back to you when we're back to the office. You can also 'Submit a Request' too!
β
Be sure to leave a detailed message about how we can help you. The more information we get, the better we're able to solve your problem. π€
Feel free to send through any questions, concerns or feedback at any time!