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What Are Your Customer Support Hours?

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Written by Labib Hussein
Updated over a week ago

We have a team ready to help you!

We have 'Live Chat' Hours and hours where your requests are ticketed, and our team will reply to them! πŸŽ‰
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Our Live Chat is available:πŸ—£οΈAll times are currently in CST (GMT-5)

  • Sunday:

    • 12.30pm-9:00pm

  • Monday:

    • 12.30pm - 6:00pm

    • 7.30pm-9:30pm

  • Tuesday, Wednesday & Thursday:

    • 12.30pm - 9:30pm

  • Friday:

    • 12.30pm - 6.30pm

Please note: We do sometimes experience peak hours, and it can take up to a few minutes to reply. We will make sure we respond to you!

Our Team will be responding to tickets:

  • Everyday!

    • 12:30 pm until 10:00pm CST (GMT-5)

πŸ•› Our Off Hours:

During the hours when we're unavailable, you can still use our Customer Support Chat and Ticketing options. πŸ€“

Follow the chat flow relating to your question and we'll get back to you when we're back to the office. You can also 'Submit a Request' too!
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Be sure to leave a detailed message about how we can help you. The more information we get, the better we're able to solve your problem. 🀝

Feel free to send through any questions, concerns or feedback at any time!

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