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What Happens if You are Permanently Banned?

Updated over 3 weeks ago

We will only permanently ban your account if you have violated our Terms and Conditions. 🚫

If your account is permanently banned, you will not be able to:

❌ Create a new account.

❌ Reactivate your current or any existing accounts.

❌ Receive any marketing emails.

❌Receive your existing redemption.

✖️ All Emeralds and Gold Coins will be removed from your account.


Check out our full Terms and Conditions and Rules of Play for more information.

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