RUBY Rewards Account Queries Lila September 25, 2024 02:31 Updated Here are some helpful answers to RUBY Rewards Account Queries! I can't connect to RUBY Rewards! You need to be Purchase Verified before you can connect to RUBY Rewards! 🌟 If you need any help verifying your Ruby Sweeps account, let our amazing Customer Support team know! We're happy to help! ❤️ Or read this and follow the steps! Can I keep my RUBY Rewards account even though my Ruby Sweeps account is closed? You will still have access to your RUBY Rewards account even if you want to close your Ruby Sweeps account! 🥳 All you need to do is unauthorize your Ruby Sweeps account from within RUBY Rewards. You can Self-Exclude on your Ruby Sweeps account through your account page if you would like to take a break or close your Ruby Sweeps account. To learn more about Self Exclusion at Ruby Sweeps - read here! I forgot my RUBY Rewards password! What do I do? To update your password, go to the RUBY Rewards login screen and click on the "Forgot Password" option. This will prompt you to enter the email address that you use for Ruby Sweeps and RUBY Rewards. Once confirmed, a password reset link will be sent to your email. Follow the link in this email to create a new password. Woohoo! You're all set! 🥳 Just log back in. I'm trying to enter a password, but it's not allowing it, what do I do? The password you use for your RUBY Rewards account doesn't need to match your Ruby Sweeps password. 😊 Here's what you should use to set a strong, easy-to-remember password for RUBY Rewards: Use a few memorable, random words longer than 5 characters Add numbers where possible Include uppercase letters Don't use your name, address or other identifiable information If you have any issues, click the eyeball icon by your password, you can take a peek and make sure that your password is typed in correctly. I already have a RUBY Rewards account with a different email In order to qualify for RUBY Points, your RUBY Rewards account must match your Ruby Sweeps account. Click on the "Sign Up" button in the RUBY Points field and sign up with your Ruby Sweeps email. Once you've made your matching account, you can authorize and "Connect" your Ruby Sweeps account with your RUBY Rewards account. 🤩 Related articles RUBY Rewards Points & Purchase Queries Promotions with RUBY Rewards! What Is RUBY Rewards? What Do the Redemption Statuses Mean? Sign Up Process for RUBY Rewards Comments 0 comments Article is closed for comments.