What Are Your Customer Support Hours? Cece Bartley January 12, 2025 20:05 Updated We have a team ready to help you! We have 'Live Chat' Hours and hours where your requests are ticketed, and our team will reply to them! π Our Live Chat is available:π£οΈAll times are currently in CST (GMT-6) Sunday: 12.30pm-9:00pm Monday: 12.30pm - 6:00pm 7.30pm-9:30pm Tuesday, Wednesday & Thursday: 12.30pm - 9:30pm Friday: 12.30pm - 6.30pm Please note: We do sometimes experience peak hours, and it can take up to a few minutes to reply. We will make sure we respond to you! Our Team will be responding to tickets: Everyday! 12:30 pm until 10:00pm CST (GMT-6) π Our Off Hours: During the hours when we're unavailable, you can still use our Customer Support Chat and Ticketing options. π€ Follow the chat flow relating to your question and we'll get back to you when we're back to the office. You can also 'Submit a Request' too!Be sure to leave a detailed message about how we can help you. The more information we get, the better we're able to solve your problem. π€ Feel free to send through any questions, concerns or feedback at any time! Related articles December/January Refer-a-Friend! What is the WELCOME Promo Code? How Can I Contact Customer Support? Can I Talk to a Real Person on the Phone? What Do the Redemption Statuses Mean? Comments 0 comments Please sign in to leave a comment.