How Can I Close My Account? Cece Bartley October 16, 2024 00:41 Updated If you need a break, for a short time or forever, our friendly Customer Support Team can help ๐ซถ There are three different ways you can choose to step away from our site. ๐ด Take A Break Taking a break is a short, scheduled and temporary break. We'll reach out and notify you when that time is up. โYou can do this in the chat bubble in the Responsible Gaming Section! You can also email in or reach out on the live chat. โ๏ธ Self-Exclude Self-Exclusion is an indefinite amount of time away. You can still come back if you want to, and you'll need to reach out to us if you'd like to come back. There is a one-week minimum time away to ensure you have the necessary time to reflect on your gameplay. You can complete Self Exclusion on your own via your account. ๐๐ผ โ Permanent Closure The closure of your account is a permanent and irreversible decision. Once this is confirmed you won't be able to come back to Ruby Sweeps. โ You can complete this action in the Responsible Gaming section on the chat flow! You can also email in or reach out on the live chat. Weโre here to support you however you need! Feel free to reach out on the chat if you have any more questions ๐ค Related articles What is Self-Exclusion? What is Responsible Gaming? Can I Talk to a Real Person on the Phone? Where Can I Find Additional Support or Assistance? How Do I Check My Gameplay History? Comments 0 comments Article is closed for comments.