What are Complimentary vs Won Emeralds? Cece Bartley October 02, 2024 00:51 Updated Emeralds are Sweepstakes Entries on Ruby Sweeps! To learn more about our different sweepstakes entries - What are Gold Coins and Emeralds? On Ruby Sweeps, Emeralds can be classified as Complimentary or Won. Here's a quick explanation! 🆓 Complimentary Emeralds Complimentary Emeralds are Emeralds that you have freshly claimed through either our Daily Spin Wheel, select Coin Bundle purchases or other marketing promotions. These Emeralds have not yet been played through in any Ruby Sweeps Games. Complimentary Emeralds cannot be redeemed. 🥇 Won Emeralds Won Emeralds are Emeralds that you have won through games on Ruby Sweeps while playing through your Complimentary Emeralds!! 🤩These Emeralds can be reserved and redeemed for real cash prizes!! 💸 🤔 How do I know how many I have of each type of Emerald? You can check your Won Emerald and Complimentary Emerald balances in your account information. You click on the 3 lines to the right of your device and then click Account! Then in your account, it will tell you how many Gold Coins and Total Emeralds you have! In this example, the player has 673,775 Gold Coins. Their total Emeralds is 154.5. 1 of their Emeralds is complimentary and the remaining 153.5 are won and can be redeemed!! If you have any more questions, don't hesitate to reach out to our friendly team! You can click on the chat bubble to the right of your device! 💚💚 Related articles How Can I Win Myself Some Freeplay? What Do the Redemption Statuses Mean? Can I Talk to a Real Person on the Phone? The Games Are Taking a Long Time to Load, What Can I Do? How Do I Clear My Cache, Cookies and Browser History? Comments 0 comments Article is closed for comments.