2 steps in our Identity Verification process will ask you to upload identity documents 🤝
The first time we will ask you to submit an image for verification will be when you would like to make a purchase. 💰
In this step, you will need to upload a government-issued photo ID - More info here!
The next time you will be asked for documentation will be when you would like to make your first reservation for redemption. 💸
In this step of verification, you will be asked to upload a proof of address and complete a liveness check. This article can help!
For the liveness check, you will be prompted to look into your camera and move your head slowly in a circle. 📷
For the proof of address, you will need to upload a piece of mail that includes your full name and address along with a date. 📫
Here's some helpful info about what documents we can accept, here!
We're always happy to help! If you need more info, reach out to us 😊