A promo code is a special code we send to players that unlocks additional Gold Coins and Emeralds with their purchases!

Promo codes can only be used when you're purchasing a pack to get an added percentage or match of bonus Gold Coins and Emeralds on top of your Coin Bundle. 💃🏼
In order to purchase you must be purchased verified! More on that here - How to Purchase Verify My Account!
These Promo Codes will typically add a 25%, 50% or 100% match on specific purchases only! You will need to check the email you'll receive containing the code and the Terms and Conditions to be sure of which Coin Bundle it's for. 🔎
Promo Codes and Gift Codes are two different things, offering different benefits and rewards, and they’re entered in separate places! Here’s a helpful guide to clarify the differences 😊

How a Promo Code works!

We've written an example below!

You receive a Promo Code that will unlock a 100% match on a $19.99 Coin Bundle.
You go to buy a $19.99 Coin Bundle. This will get you 25000 Gold Coins and 20 Emeralds as normal. 🎉
When you add the Promo Code for a 100% match, that gets you an additional 25000 Gold Coins and 20 Emeralds.
So! By using the Promo Code for a 100% Match on your $19.99 purchase, you've received a total of 50,000 Gold Coins and 40 Emeralds!! 💸💸

Here's a handy video on how to claim our WELCOME code! This video will show the process for any promo code you want to use while using our amazing WELCOME code as an example! 🌟

Key Tip! 🗝️

You'll have to input the code into the promo section *before* you confirm your purchase to claim it!

A quick explanation of how to claim a Promo Code is below!

1️⃣ Login to Ruby Sweeps

2️⃣ Click on the 3 lines on the top right corner of your homepage

3️⃣ Click on "Purchase"

4️⃣ Choose the Coin Bundle you would like to purchase e.g., $9.99 or the $19.99 Coin Bundle.

5️⃣ Enter your Promo Code on this page in the Promo section in ALL CAPS with no spaces before or after the code.

6️⃣ Click on the check mark next to the code. If it is valid, you'll see your possible bonus displayed in this bar.

7️⃣ Tick the boxes for the Terms and Conditions and the Privacy Policy

8️⃣ Click Pay Now to complete your purchase with your Promo Code

Here are some helpful tips if you're having some trouble!

Make sure the code you are trying to use is a promo code and not a gift code - here's a helpful article to know the difference! What is a Gift Code?
For the monthly promotions that get you a certain match, make sure you're claiming on a Tuesday or Friday.
For marketing promo codes, make sure the code is still valid for the date that you are trying to enter it. Some promo codes are only valid for a few hours!
Make sure that the code has been entered in ALL CAPS and with no spaces before or after the code.

Our Customer Support Team is happy to help if you have any questions! 💚

Reach out to us via the chat bubble and we'll get back to you within our Customer Support Hours 😊