What is Permanent Closure? Cece Bartley November 14, 2024 03:05 Updated This is a permanent and irreversible decision to close your account on our site. To begin, we'd recommend checking out this help article, How Can I Close My Account? It details the three options we have when a player wants to take a step back. ❣️If after reading that, you're certain you'd like to permanently close your account, you can! This is an option for players who don't wish to return to our game site. This is a helpful option for some people and we're happy to support players who choose this. Once this is confirmed you won't be able to come back to Ruby Sweeps. ❌ You would need to make sure you've made your final redemption reservations as you will not be able to redeem following the closure of your account. 🔐 If you're unable to play through your Gold Coins or Emeralds or redeem Emeralds, they will be forfeited. This means you will not receive any more marketing emails or notifications from us once this is final. We would recommend removing Ruby Sweeps from your home screen and removing yourself from Ruby Sweeps socials too. You will not be able to create new accounts with different email addresses either, our verification process will flag that with us. If you'd like to seek support, we have a list of providers, available on our help page that can still be accessed after your account closure.We want what's best for our players, and sometimes this is the best option. 💖 If you have any questions, feel free to reach out to us! 🙏🏼 Related to Account Responsible Gaming Related articles How Can I Close My Account? What is Self-Exclusion? What is Player Activity? What Happens if You are Permanently Banned? I Want to Give Feedback, How Do I Do That? Comments 0 comments Please sign in to leave a comment.