We use different terms to describe the status of your redemption reservation, here's the guide below:
Requested ⏳ |
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Reviewed ➖ |
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Succeeded ☑️ |
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Failed ✖️ |
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Key Note! 📝
*We do not process redemptions on weekends on Public Bank Holidays
Our redemption times can vary and we do aim to communicate and update our site as soon as we can to keep players updated and aware 😊
We are working really hard to increase the speed of our Redemptions and to be able to offer faster redemptions in the near future! How exciting! 🥳
To understand more about The Redemption Process at Ruby Sweeps! you can click on that link and get a bunch of helpful information and tips! 💚💚
Any questions, we're all ears at Ruby Sweeps! Head to the chat bubble to the right of your device or click 'Submit Request' down the bottom of this page 😊😊